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Privacy Policy

Effective Date: April 14, 2025

At Falafel N’ Cafe Digital, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you interact with us, you may provide:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address (if applicable)

b. Usage Data

Collected automatically when you use our site:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Date and time of visit

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Analyze site traffic

  • Personalize content

You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionalities.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Improve website performance and functionality

  • Provide customer support and respond to inquiries

  • Send promotional updates (only if you have opted in)

3. How We Maintain and Manage Consent

We are committed to ensuring that your consent is obtained and respected:

  • Consent for Marketing: We only send promotional communications if you have explicitly opted in via sign-up forms or order checkouts.

  • Withdraw Consent: You can withdraw your consent at any time by clicking "Unsubscribe" in our emails or by contacting us directly.

  • Cookie Consent: When you first visit our site, a cookie banner will prompt you to accept or customize your cookie preferences. You may modify these settings at any time through your browser.

4. How We Protect Your Information

We use a variety of industry-standard security measures to protect your data, including:

  • Secure server infrastructure (HTTPS, firewalls)

  • Data encryption

  • Limited access to personal data by authorized personnel only

While we strive to ensure your information is safe, no online transmission is 100% secure.

5. Sharing Your Information

We do not sell, trade, or rent your personal information. We only share it:

  • With trusted third-party service providers (e.g., payment processors, shipping partners)

  • If required by law or legal process

All third-party partners are contractually obligated to protect your data.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal data

  • Opt-out of marketing communications

  • Manage cookie preferences through your browser settings

To exercise these rights, please contact us at the email provided below.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: falafelncafedigital@gmail.com

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